Professional IT Services
From remote installs anywhere in the UK to on-site deployments by arrangement. The work, timing and charges are set out in your written quote.
Professional Installation
Complete software deployment — from download to fully configured and running on your machines.
What's Included
- Software download, installation, and activation
- User account and licence setup
- Data migration from previous versions
- Configuration of preferences and settings
- Post-install testing to confirm everything works
Remote UK-wide (via secure AnyDesk connection) or on-site by arrangement
Remote installations started within 2 hours of purchase. On-site visits scheduled within 1 business day.
Real-World Example
Complex Autodesk or Microsoft 365 tenant setup across multiple workstations, causing downtime and licence errors.
HCMA Softtech handles the full deployment — activating licences, syncing all users, and verifying every workstation is compliant and operational.
IT Consultancy
Expert advice on software licensing, deployment strategy, and cost optimisation for your business.
What's Included
- Software licensing audit and compliance review
- Deployment planning for multi-user rollouts
- Cost comparison: perpetual vs. subscription licensing
- Integration advice (e.g., Office 365 with existing systems)
- Vendor selection and procurement guidance
Remote consultations UK-wide via video call. On-site workshops are available by arrangement.
Initial consultation booked within 24 hours. Full licensing report delivered within 3 business days.
Real-World Example
A growing business paying for 30 individual software subscriptions with no central management, leading to wasted spend and security gaps.
HCMA Softtech audits existing licences, consolidates to a managed Microsoft 365 Business plan, cutting costs by 40% and adding centralised admin control.
Technical Support
Ongoing help when things go wrong — from activation issues to software crashes and updates.
What's Included
- Software crash diagnosis and resolution
- Licence activation and renewal support
- Update and patch management
- Compatibility troubleshooting with existing hardware
- Backup and recovery assistance
Remote support UK-wide via AnyDesk/TeamViewer. On-site visits are available by arrangement for hardware-related issues.
Urgent issues responded to within 1 hour. Standard requests within 4 business hours.
Real-World Example
A customer's Norton licence expired mid-update, leaving their workstation unprotected and throwing repeated error pop-ups.
HCMA Softtech remotely renewed the licence, cleared the corrupted update cache, ran a full system scan, and verified protection was active — all within 45 minutes.
Managed Endpoint Security
Centrally managed protection for business laptops and workstations using Bitdefender GravityZone, delivered by HCMA Softtech, a Bitdefender Partner.
What's Included
- GravityZone deployment and endpoint onboarding
- Central security policy configuration
- Endpoint status monitoring and alert review
- Security event support and next-step guidance
- Regular security summaries and recommendations
Remote deployment and management for businesses across the UK, supported from Chesterfield.
24-hour Bitdefender technical support from both HCMA Softtech and Bitdefender. Monitoring hours, response targets and escalation arrangements are confirmed in your service quote.
Real-World Example
A growing business has protection installed on some devices, but no central view of coverage, policy consistency, or security alerts.
GravityZone brings business endpoints into one managed console, while HCMA Softtech handles deployment, policy setup, alert support, and clear reporting.
Choose Your Package
From a single licence to fully managed software — pick the level of support that fits your needs.
Starter
Licence supply & renewals
Genuine licences sourced and delivered fast. Perfect for individuals or teams who handle their own setup.
- Genuine licence supply
- Digital delivery within hours
- Renewal reminders included
- Full VAT invoice
- Email & WhatsApp support
Setup
Supply + install + handover
Everything in Starter, plus we handle installation, account setup, and a full walkthrough handover.
- Everything in Starter
- Remote or on-site installation
- Account & profile setup
- User handover walkthrough
- Activation verified & tested
Managed
Setup + ongoing support
Our most complete package. We handle everything and stay on hand — your dedicated HCMA Softtech contact for all software decisions, renewals, and reviews.
- Everything in Setup
- Dedicated HCMA Softtech point of contact
- Licence monitoring & alerts
- Quarterly software reviews
- Priority 1-hour response times
Popular Add-Ons
Why Businesses Choose HCMA Softtech
We are a UK business based in Chesterfield and serving customers nationwide. Our team can handle agreed work from licence procurement to on-site deployment, with scope, timing and costs confirmed in writing.
- On-site visits available by arrangement across the UK
- Remote support via secure AnyDesk/TeamViewer
- Urgent issues responded to within 1 hour
- Certified for Microsoft, Adobe, Autodesk, and more
- Transparent pricing with no call-out fees
- UK GDPR compliant data handling
Installation
2hr response
Consultancy
24hr booking
Support
1hr urgent
Software Brands We Supply & Support
We help customers choose, install and support business software from established technology brands. Brand names identify technologies we work with, not an endorsement or accreditation.
Feedback from Software Buyers
These comments relate to purchases through our eBay sales channel. They are not presented as reviews of our managed IT service.
"I had a problem with software installation but not a fault of the seller. Mary got it sorted for me in super fast time. A pleasure to deal with. I would definitely use this seller again in the future."
fc91a
QuickBooks Pro 2024
"Had my doubts, but was wrong — excellent service. Made sure via WhatsApp that everything worked and loaded correctly and we were happy. Many thanks."
tmimk
QuickBooks Premier 2020
"Received quickly. Had a query when installing which the seller very quickly responded and assisted. Seller provided a guide to installation which helped. Altogether a very positive experience."
benindevon0139
Microsoft Project 2021